Policy aims

At GoAfrica Safaris and Travel we aim to tailor make our safaris to suit individual needs and interests. We give clients an opportunity to design their own itinerary, choose their own destination and length of stay in each location.

We believe that travelling is always an adventure, especially for people with a disability or an impairment. With GoAfrica Safaris and Travel our team is always there to assist wherever requested/needed, whether you just want to be accompanied at times or have 24 hour assistance.

We have specially trained staff, facilities and local knowledge to ensure that one can plan a safari itinerary specially designed to meet their individual needs or a group. Our vehicles and accommodation are carefully chosen so no need to worry. We provide vehicles with easy access ramps and a toiletchair which can also function as a shower chair to make bathing easy where there are no adapted facilities.

Above all, we endeavour to promote tourism that protects the interests of future generations. With our responsible travel policy we aim to minimize impacts on the environment, local culture and to improve the wellbeing of local people.

Economic Responsibility
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In order to enhance the trickle- down effect of tourism benefits to the locals we have employed over 90% of our staff from the local community. Moreover, we receive most of our supplies from the local market and this has helped to keep both the small and big businesses in our environs alive.

Our itineraries include community and cultural visits by guests where they get to learn more about local people, their culture and language besides enjoying a cultural performance by the locals. Earnings generated from the performances and sale of souvenirs are expected to improve the livelihood of the local community.

We are the main sponsors of Diani Childrens Home (DCV) and Makobe school for disabled children. These projects have also attracted sponsorship and funding from some of our clients who have visited them.

Environmental Responsibility
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We support the Kenya Wildlife Service, an organization which works towards conserving and managing wildlife in Kenya. Kenya is facing many wildlife and biodiversity challenges, for example:

• Climate change
• Human-wildlife conflict
• De-forestation
• Tourism market volatility

We organize wildlife talks with the KWS on these different issues during travellers visits to the National Parks. Especially when we have a group of young travellers/students they meet one of the KWS officers who educate them on the necessity to save the environment and nature. Several national parks have educational centres where one can watch conservation videos and view some ongoing exhibitions.

In our low season we organize short safari trips to the national parks for local children. The idea behind is to provide local people/children with opportunities to learn more about environmental/wildlife conservation. These talks create awareness, understanding and appreciation of wild animals and their habitats. The idea is to educate young people to take care of these natural resources in the future.

Our itineraries include visits to various protected areas in Kenya such as the game parks, reserves and conservancies. Further to the information we give in the program, we have instructed our driver guides to give more information to our clients on the natural and cultural features of every place visited and the role they play in the conservation of local ecosystems particularly the endangered species.

We try as much as possible to limit the number of visitors entering a protected area, in fact our vehicles can only accommodate a maximum of 8 passengers and whenever we have a large group we divide clients into smaller groups before they visit a protected area.

We do support local destination stakeholder’s efforts to address sustainability issues by making financial contributions to conservation and development projects. A good example is Eco-Tourism Kenya and Kenya Association of Tour Operators (KATO) which we are members of.

Our code of conduct to clients provides them with clear guidelines on how to minimize negative impacts while visiting sensitive areas, for instance by avoiding off- track driving in order not to trample on vegetation and maintaining appropriate distances from wildlife. It also prohibits feeding the animals or making sudden noise while in the parks.

We have taken it upon ourselves to enter into service contracts whenever possible with suppliers who have shown interest in integrating sustainability principles in their operations. For instance, our main suppliers of accommodation in the Tsavo that is Satao Camp in the east and Severin Safari Camp in the west strongly support eco sound tourism. These Camps have been carefully constructed to minimize impacts on the fragile Tsavo ecosystem; they utilize solar technology whenever possible, have implemented strict waste management system and have a biological waste water treatment plant.

Waste water from tents and the kitchen is collected and filtered through lava stones, gravel and sand. In addition, Ashnil Hotels and Lodges who are our main suppliers in the Masai Mara and Samburu are also engaged in responsible initiatives such as advising their clients on the importance of conserving water and detergents and tree planting around all their camps and lodges. Others include Serena hotels and lodges, Kichwa Tembo tented camp, Wilderness Lodges, Sarova Hotels and The Governors Camp which have also put in place measures to improve the welfare of the local communities and to protect natural ecosystems around their properties.

Social and Cultural Responsibility
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At GoAfrica Safaris and travel we understand that tourism can impact both positively and negatively on the local culture and that is why we advocate for respect between tourists and hosts. Almost all our programs include at least one or two guided visits to a Masai Manyatta, Samburu home ground or a tour of the old town in Mombasa for clients coming to the coast.

Our main agenda is to offer our clients a meaningful and enjoyable experience that helps them to connect to local traditional values with a view to enhancing their understanding of the local culture. The real living experience of natural and cultural heritage as portrayed by the Masai and the Samburu gives our clients a chance to ‘live in the past’ as they come face to face with a lifestyle that is very simple and characterized by strong traditional beliefs, norms and values in an authentic setting.

As we do so we always emphasize to our clients that they ought to respect the local culture in order not to harm it and also to minimize negative impacts. We aim to keep on participating positively in building cultural pride and confidence amongst the Masai and the Samburu and indeed giving these cultures a national image.

As part of our corporate social responsibility, together with other sponsors we are supporting two projects in the local community. We are the main sponsors of Diani Children’s home and also we pioneered the establishment of Makobe School of Disabled children which has since received even more sponsors through Goafrica Safaris and Travel.

We are working closely with some international volunteers who have been sending us donations to support local people. For instance, in the year 2011 we had some scouts from Scotland who visited Makobe School for disabled children and developed a football field and also made donations in form of quality football jerseys and foot balls. Some of these were supplied to various local football clubs.

The bulk of our customers are persons with limited mobility, in fact our core objectives is to provide accessible travel to persons with a disability. We believe that tourism should be barrier free and that travelers with disabilities should have equal opportunities to travel regardless of their physical challenges. Since our company was incorporated we have been working closely with various accommodation facilities in Kenya with a view to improving accessibility. We are happy to note that we now have at least one accessible facility in all the tourism circuits in Kenya and many more are gearing up to make their places accessible to disabled travelers.

We have in built control mechanisms to ensure that we comply totally with the spirit of the law, ethical standards and accepted international practices in regards to the operations of tour operators. Part of this entails maintaining proper books of accounts and records as required by company law.